| Interpersonal & Organisational Communication Course |
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This one-day course uses presentations, group discussions, break-out groups and psychometric assessments to introduce and explore the important and sometimes sensitive topic of organisational communication. |
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| The organisational and interpersonal communication course is for all levels of people within the workplace. As an in-house course, it enables frank and open communication and a forum for solving common communication issues at all levels. As a public course, it provides for discussion among attendees from different types of organisation and thus enables sharing of both problems and solutions. Past attendees have come from director level through to administrative support level. |
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| Aims and delivery |
| This course aims to provide delegates with a greater understanding of the importance of effective communication for both internal and external organisational success. There is a strong focus on the dynamic, interactive nature of communication and the concept and importance of non-verbal communication is introduced. We will consider both formal and informal means of communication and the process of active listening in order to enhance and facilitate this process. The final part of the session will consider barriers to effective communication and key skills required for effective communication. This will culminate in a session of brainstorming and dialogue during which delegates will have the opportunity to consider their personal, group and organisational communication barriers and how they can move to break down these barriers and enhance overall personal and organisational effectiveness. |
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| Length |
1 day for public courses
1 day or 2 half-days for in-house courses |
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| Pre-course assignment |
| Delegates will be asked to complete an online psychometric assessment prior to the course. The results will be used confidentially during the course to add a personal element to the discussions and solutions. |
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| Topics Covered |
The following topics will be covered:
 Defining communication
The communication process
Communication channels
Channel richness
Downward communication
Upward communication
Informal communication: wandering about and the grapevine
Dialogue versus discussion
Non-verbal communication
Listening
Cross-cultural communication
Communication barriers
Developing communication competencies
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| PsyAsia’s organisational Communication course is presented by organisational psychologists who have experience of management, as well as training course design and training delivery that incorporates the complexities of human learning. Our psychologists have international experience of training all levels of employee in many different types of organisations. Being psychologists, they understand the human issues behind communication and convey these to our delegates sensitively. |
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Syllabus Change Note:
Prior to every course that we run, it is our policy to consult the worldwide literature and practice databases to ensure that we teach the most up-to-date content. For this reason, our syllabus is subject to change. However, you can of course rest assured that we do not bring you a static course, rather a course that evolves with the Asian and international business and human resource management environments. |
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ABOUT PSYASIA INTERNATIONAL
Our registered organisational psychologists offer
Psychometric
Testing, Aptitude
Tests, Personality
Assessments (including the Saville
Wave®, Apollo
Profile and Identity
Self-Perception Questionnaire), Psychometric
Training including BPS
Level A and B Certificates in Asia, Human
Resource Training Courses and Human
Resource Consultancy. We operate worldwide
but with greater focus on Singapore,
Hong Kong,
Malaysia, China,
Australia,
Dubai, UAE, Qatar, India and UK.
More information about PsyAsia here. |
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