Interpersonal & Organisational Communication Course
This one-day course uses presentations, group discussions, break-out groups and psychometric assessments to introduce and explore the important and sometimes sensitive topic of organisational communication.
The organisational and interpersonal communication course is for all levels of people within the workplace. As an in-house course, it enables frank and open communication and a forum for solving common communication issues at all levels. As a public course, it provides for discussion among attendees from different types of organisation and thus enables sharing of both problems and solutions. Past attendees have come from director level through to administrative support level.
Aims and delivery
This course aims to provide delegates with a greater understanding of the importance of effective communication for both internal and external organisational success. There is a strong focus on the dynamic, interactive nature of communication and the concept and importance of non-verbal communication is introduced. We will consider both formal and informal means of communication and the process of active listening in order to enhance and facilitate this process. The final part of the session will consider barriers to effective communication and key skills required for effective communication. This will culminate in a session of brainstorming and dialogue during which delegates will have the opportunity to consider their personal, group and organisational communication barriers and how they can move to break down these barriers and enhance overall personal and organisational effectiveness.
Length
1 day for public courses
1 day or 2 half-days for in-house courses
Pre-course assignment
Delegates will be asked to complete an online psychometric assessment prior to the course. The results will be used confidentially during the course to add a personal element to the discussions and solutions.
Topics Covered
The following topics will be covered:
Defining communication The communication process Communication channels Channel richness Downward communication Upward communication Informal communication: wandering about and the grapevine Dialogue versus discussion Non-verbal communication Listening Cross-cultural communication Communication barriers Developing communication competencies
PsyAsia’s organisational Communication course is presented by organisational psychologists who have experience of management, as well as training course design and training delivery that incorporates the complexities of human learning. Our psychologists have international experience of training all levels of employee in many different types of organisations. Being psychologists, they understand the human issues behind communication and convey these to our delegates sensitively.
Syllabus Change Note:
Prior to every course that we run, it is our policy to consult the worldwide literature and practice databases to ensure that we teach the most up-to-date content. For this reason, our syllabus is subject to change. However, you can of course rest assured that we do not bring you a static course, rather a course that evolves with the Asian and international business and human resource management environments.
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Please select a location from the drop-down below to view the next scheduled dates and fee for the course Organisational Communication. All fees include GST/VAT where applicable. Fees shown below are discounted for payment within 14 days. Please add 10% for 30 day terms. Please subtract any current promotional discounts from the fees below.
This course is not currently scheduled at any of our locations. (Fully-booked courses are usually removed within a few days of becoming full) Course
factsheet
Please join our mailing list to be kept informed. We also offer In-house courses. If you are interested in any course being conducted In-house, please fill the quotation form (see below).
If you would like to consider running this or any PsyAsia International course at your company for a group of people, please contact us for a quotation.
Defining communication 
