Posts Tagged ‘
psychometric test training ’
Thursday, August 19th, 2010
In this session we will explore the following:
1. How to conduct a psychometric test administration session
Previously you were introduced to the importance of ensuring that every test administration session that you run remains the same in order to ensure consistency and hence reliability. By not adhering to this and by not being standardised in your test administration, you run the ultimate risk of invalidating the whole process because reliability is a precursor to validity. So this means that the company purchasing the tests has wasted money at the very least. Worse still however is the fact that many candidates may not see the process as fair (leading to problems in attracting applicants in the future) and likewise, the law in some countries may take issue with the way tests were administered leading perhaps to a bias in the process for one group compared to another. Given this, the following will discuss what is required to ensure you conduct a good, reliable psychometric test administration session.
Be prepared
Firstly, you need to be prepared!
Here is a list of things you need in order to be fully prepared:
1. Find and book an appropriate room. One that is large enough for the group of assessees and one which is in a quiet area. Ensure that on the day there will not be any nearby noise such as construction noise. Ensure that there are no fire drills planned. Consider the room temperature – make sure there is enough time for the room to cool down or heat up to a comfortable temperature before the assessment starts. Layout the room as per regular ‘exam conditions’ whereby desks are separated from each other.
2. Prepare a timetable for the day and send this out to candidates with their invitation letter (which we covered previously). Often, psychometric testing forms only part of a day-long series of assessments, that’s why a timetable is critical.
3. If you are using paper-based assessments, don’t forget to order the right quantity from the publisher or test distributor in good time before the session. We advise you do this at least 2 weeks before the day of assessment to allow for shipping.
4. Whether you are using paper-based or online tests, you must familiarise yourself with the tests and their instructions. Ensure that you fully understand the process of administering the tests. You don’t need to understand the questions in the test, but you do need to know each aspect of the process of administration with the specific test(s) you are using. You need to know when to pass each item (e.g., question booklet, answer sheet) to the candidate and when to collect it back in. You must also know how long each timed test lasts and have a stopwatch to assist with accurate timing. Also have some rough paper so that you can write down the time the test started. This helps if the stopwatch fails – you’ll know “roughly” when to stop the session. However we want 100% accuracy in the session, so let’s hope this backup is not required.
5. Ensure that you have the correct ratio of qualified test administrators to candidates. The best practice ration is 1:10. So for a room of 50 candidates you need 5 test qualified administrators. One administrator can just about keep their eye on 10 candidates, that’s why it would go against best practice to have only one or two administrators ensuring a room of 50 candidates do not cheat by looking at each other’s work or continuing with the test beyond the time limit.
6. Prepare a test log. This is sheet of paper upon which you will record events that happen during the session. The events range from the ordinary (i.e., 25 question booklets handed out and 25 returned or, test started at 3pm and finished at 3.25pm) to the less expected (i.e., candidate 34 reported that she has dyslexia).
Introducing the Psychometric Test Session to Candidates
Be friendly but professional. Introduce yourself and your role. Then go on to cover everything that you previously covered in your invitation letter to your candidates. This will include:
a) Why are we here today
b) Brief description of the assessments candidates are about to undertake
c) Reason why we are using psychometric tests (i.e., they are objective predictors of work performance)
d) How the tests fit into the overall process of selection or development (they should only be part of the process)
e) How long today’s session will last in total
f) What will happen after today’s session (e.g., you will hear from us within 7 days)
g) When feedback on test results will be given
h) A commitment that the results will remain confidential and be used only for this current purpose
i) Then ask candidates if they have any questions so far and thank them for agreeing to take the tests
j) Continuing with the introduction, convey any special emergency/fire instructions to candidates – this is a legal requirement for public gatherings in many countries.
k) Tell candidates where the washrooms are and that if they need to use them, a good time would be right now as they shouldn’t leave the room once the assessment commences and if they do, they certainly won’t get additional time! Also remind them that they may need their reading glasses to complete the assessments and if they left them outside, now is also a good time to go and get them!
At this point, people may have left the room for a couple of minutes following your advice. Once everybody has reassembled, continue with the more formal part of the test administration session. At this point you will refer to the publisher’s official instruction card. The publisher expects you to read the instructions and hand out/collect materials in exactly the same way and order presented here for consistency (and therefore reliability).
l) Tell candidates that you will now read from the test instructions and that this may make you sound a little more robotic for the next few minutes and that the reason you are doing this is to ensure that everybody gets the same instructions every time this test is administered. Ask them to listen very carefully to the instructions.
m) Read the instructions word for word. Ensure that you pause in the right places. Ensure that you hand out materials when told to do so. There are usually example questions which you will need to ask the candidates to complete. Do so and allow them a few minutes to complete. During this time you can walk around ensuring that they are completing the correct section of the answer sheet and are looking at the correct section of the question booklet. Correct anybody who is not but do not correct their answers until the example question time is up for all. Then you’ll need to go through the example question answers with candidates. At this stage you’ll be reading from the instructions. Do not go into lengthy explanations with candidates about why they may have got the answer wrong. Simply tell them not to worry, to do their best and remind them that the test in only part of the process.
o) If you are administering a personality questionnaire, remember to tell the candidates that there are no right or wrong answers – you are who you are! Tell them that personality assessments are used to assess candidate fit with the organisation and are more scientific and objective than interviews. Ask them to be honest and open and tell them that it is usually the first answer them comes to their mind which is most accurate; so do not spend too long deliberating over each question. Some candidates may say that they think their personality is different at work compared with home. Simply ask them to answer from a work perspective. Tell candidates that the test is untimed but that most people take around X minutes to complete.
p) Now it’s time for final questions. Ask candidates if they have any and answer them as best you can. It’s a good idea to consider possible questions before starting the sessions. We’ve put a few together here with answers:
http://www.psyasia.com/supportsuite/index.php?_m=knowledgebase&_a=view&parentcategoryid=33&pcid=0&nav=0
p) That’s it, now it’s time to test. So, as per your instructions, ask candidates to turn over the page and begin. If you’re administering an aptitude/ability test, remember to start your stopwatch at that point and then write down the time the test started as an independent time check. Now you need to walk around the room adjudicating. Don’t answer any more questions – candidates need to concentrate now. If they need replacement pencils/rough paper, fine, but no talking of any kind! Check candidates are on the right page and responding to questions in the correct section of the answer sheet. If not, correct them quietly.
q) As soon as time is up, call “STOP” or whatever is mentioned in your instructions. For personality assessments, wait until everybody has finished. For aptitude tests, ensure that all pencils are placed on desks as soon as you call time. A candidate who continues beyond time can increase their score unfairly and invalidate the process!
r) Collect all materials in the order instructed by the publisher and remember to note down in your test log everything that comes back. You must also collect all rough paper from candidates. This is because they may have written questions down on the paper and now those questions may get leaked out of the testing room – this would obviously invalidate the test.
s) Once you have ensured that all materials were returned, you may close the session as follows:
- Thank candidates for attending
- For aptitude tests, reassure them that they are supposed to be difficult and designed so that not everybody completes all questions
- Remind candidates that everything will remain confidential
- Remind candidates about the feedback session
- Remind candidates about the next part of the selection or development process
- Ask them if they have any final questions
- Thank them all again and then dismiss them
Sticking to these guidelines and the publisher’s test administration instructions will help to ensure consistency in your administration sessions. As you know, this means higher reliability and hence you uphold the validity of the test.
Interested in learning more about psychometric testing for HRM? Keep reading – your next free session is not far away! To ensure you don’t miss a single instalment, we suggest you follow-us on twitter as each new post will be announced there. You may also like to join our face-to-face psychometric training courses in Singapore or Hong Kong – these range from simple introductory courses through to Certification Courses such as the BPS Level A and BPS Level B Certificates of Competence in Occupational Testing. Not in Singapore or Hong Kong? No problem – we also offer both recorded and live online training in psychometrics! For full details please see here or email us.
DO NOT COPY OR SAVE THIS ARTICLE TO YOUR COMPUTER.
THIS ARTICLE IS CLEARED FOR PUBLISHING ON PSYCHOLOGY1 GROUP SITES ONLY. IT REMAINS COPYRIGHT AND INTELLECTUAL PROPERTY OF PSYASIA INTERNATIONAL PTE. LTD. YOU ARE NOT AUTHORIZED TO PUBLISH IT ON ANY OTHER SITE. YOU ARE NOT PERMITTED TO COPY/PASTE THIS ARTICLE OR TO SAVE IT TO YOUR LOCAL DRIVE. YOU ARE ONLY PERMITTED TO READ IT ONLINE AT OUR WEBSITE. VIOLATION OF THESE TERMS WILL RESULT IN BANNING OF OFFENDING IPS AND LEGAL ACTION FOR THOSE WHO REPUBLISH THIS ARTICLE WHETHER IT BE WITH OR WITHOUT A REFERENCE TO THE ORIGINAL AUTHOR.
Tags: aptitude tests, online psychometric course, online psychometric test training, online psychometric testing, Personality Test, Psychometric Test Administration Training, psychometric test training
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British Psychological Society Certificates of Competence in Occupational Testing, Free Online Psychometric Training Courses, Free Psychometric Testing Mini-Course, Free Webinars & Online Learning, HRM Training, Psychometric Testing |
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Wednesday, July 28th, 2010
In this session we will explore the following:
1. The relationship between reliability and validity in psychometric assessment
2. How psychometric test administrators can impact the reliability of tests
Psychometric Test Reliability
When choosing a reputable test, whether it be aptitude or personality, one of the properties of the test you will need to look for is reliability. We’ll consider reliability in appropriate detail in a later section of the course. For now, think of reliability as consistency. In order to have absolute confidence in our test scores we need them to be consistent. However, we can’t test and retest our candidates in the real world. Despite this, reputable test publishers would already have done this for you. This would have been carried out under optimal conditions. So, now you know that you are using a reliable test (one that produces consistent scores), it’s your task as the test administrator to ensure that the test remains a reliable test.
Why is reliability so important?
Whenever you assess something, you expect the score you get to be reliable. For example, if you assess your weight using bathroom scales, you expect the reading you get to be consistent across at least the short term. If you weigh yourself over 2 consecutive days and get significantly different readings you know something is wrong with the scales! The same is true of psychometric tests. The publisher first ensures that the test scores will be consistent over time and then you, as the administrator, need to ensure that your actions do not make the test less reliable.
Not only do we want and expect test results to remain reliable over time, but we also know that reliability is a precursor to validity. It sets an upper limit on the test’s validity. In other words, if your test is not reliable then it is not valid. Confusing? Let’s use the weighing scales example again…
Let’s suppose a medical doctor does some research which shows that those who weight more than 120kg are significantly more likely to suffer a heart attack. His research shows that weight is a valid indicator for predicting the heart attack. The scales are fit for the purpose of predicting a heart attack. Validity is all about being fit for purpose. Now if those scales are not reliable, they will provide inconsistent data over the time of the research program. In this case would you have confidence in the doctor’s findings? Of course not!
So, to apply this to psychometric tests let’s take an aptitude test. We’ve carried out research which confirms that a new numerical reasoning test can predict the performance of accountants. Those who score better on the test are rated as better accountants. This is validity. The test is fit for the purpose of predicting accountant performance. You will hopefully have full confidence in this finding if you know the test is reliable. If however you expect the test is coming up with inconsistent scores for your candidates, it is unreliable, and, as in the scales example above, you will not have confidence in the test’s prediction of accountant performance. This is why reliability is a precursor to validity.
And why is all of this so important for this course? It’s because you as the test administrator can enhance or reduce the reliability of the test by how you administer it in the first place. Let’s now take a look at what factors you can and can’t influence in terms of reliability.
How psychometric test administrators can impact the reliability of tests
 Factors Affecting Psychometric Test Reliability (C)2010 PsyAsia International: No Copying Take a look at the graphic on the left. It shows different factors which can impact the reliability of psychometric tests. This applies to both aptitude tests and personality assessments.
Factors within the test
Generally, a test administrator is not responsible for this. The test publisher must design tests that will be highly reliable. Factors within the test means that the questions chosen must be accessible to all groups for whom the test is intended. If a subsection finds some questions difficult based on their group membership (i.e. non-native-English speaking groups may not understand a colloquialism used in a test question), then the test will be less reliable for that group. Although the publisher needs to ensure a reliable test, not all test publishers are reputable or know what they are doing! This is why the person who purchases the test needs to know how to evaluate it. We’ll show you later how to evaluate the test in greater detail. Know for now that you do not evaluate a test or validate it by trialling it on yourself or your colleague as many untrained users think!
Factors within the respondent
Whilst the test administrator cannot control all the possible factors within a respondent, you can do your best to ensure you control for a much as possible. It’s a good idea to think here about how you would like to be treated if you were undergoing a psychometric assessment for the first time. You’d probably like a friendly invitation letter explaining what is going to happen and why. You’d like to know that your data and results will remain confidential and only shared with decision-makers and only for the purpose that you’re undertaking the test. You’d also like to know what you need to bring with you and if possible, a few example questions as approved by the test publisher might help to set your mind at rest. Finally it would be good to have a number to call should you have any special needs that you wish to convey to the administrators before the day. So, when you arrive at the test centre you already know what is going to happen and why, you won’t be overly concerned, you’ll have all the right things with you (e.g., reading glasses) and you’ll know how long the session is going to last. If it’s a personality test you’ll be more likely to be open and honest because you know your results won’t go further than the selection or development committee and won’t be used for reasons beyond the reason you’ve already been given.
Ultimately here you are attempting to control for mood and expectations. Ideally you don’t want these to vary between candidates in order to give everybody the same start line. On the actual day of the test you will go over all of these things again with the candidates in the room to ensure that they are all clear on what will happen and why. Again, this sets the scene and mood, demonstrates your organisation’s “humanness” in the assessment process and provides candidates with an opportunity to ask questions. Furthermore, on the day you will need to ensure that you administer the test instructions word for word and then administer the test exactly as intended by the test publisher. Doing all of this enhances consistency and thus increases reliability. This is essential as we saw before because reliability is the precursor to validity.
Factors within the environment
How well would you be able to complete an aptitude test in a noisy room? Or how about room that’s freezing from too much air conditioning or too hot due to broken air conditioning? Likewise, you need to ensure that the test environment is conducive to candidate performance each and every time. This applies to personality assessment too. Although there is no right or wrong, your candidate will certainly feel more able to make an effort and respond accurately if you provide them with the right environment! So, some time before the session you’ll need to check the room, make sure temperature controls work. On the day, switch them on in good time before the test so that by the time candidates arrive the room is just right. Place a sign on the door to ensure you are not disturbed during the testing session and be sure to silence all phones in the room. Candidates should of course have phones switched off too. Ensure that once the session is over, all candidates leave at the same time so that they do not disturb others. If a candidate really must make a restroom visit, they should be accompanied by an administrator and only one candidate at a time should go. Ensure that upon leaving and rejoining the room the candidate does not disturb others.
(Note: also a good idea to check there is no planned construction nearby and there are no fire drills scheduled on the day of testing. Do this before sending out your invitation to the candidate!)
Summary
By referring to these guidelines you’ll help to ensure that psychometric tests used by your organisation remain as reliable as the publisher intends them to be. By using short-cuts and not following the guidelines you’ll threaten the reliability and therefore the validity of the tests. If you threaten a test’s validity it becomes unfit for purpose which means your company is wasting its money buying psychometric tools!
Interested in learning more about psychometric testing for HRM? Keep reading – your next free session is not far away! To ensure you don’t miss a single instalment, we suggest you follow-us on twitter as each new post will be announced there. You may also like to join our face-to-face psychometric training courses in Singapore or Hong Kong – these range from simple introductory courses through to Certification Courses such as the BPS Level A and BPS Level B Certificates of Competence in Occupational Testing. Not in Singapore or Hong Kong? No problem – we also offer both recorded and live online training in psychometrics! For full details please see here or email us.
DO NOT COPY OR SAVE THIS ARTICLE TO YOUR COMPUTER.
THIS ARTICLE IS CLEARED FOR PUBLISHING ON PSYCHOLOGY1 GROUP SITES ONLY. IT REMAINS COPYRIGHT AND INTELLECTUAL PROPERTY OF PSYASIA INTERNATIONAL PTE. LTD. YOU ARE NOT AUTHORIZED TO PUBLISH IT ON ANY OTHER SITE. YOU ARE NOT PERMITTED TO COPY/PASTE THIS ARTICLE OR TO SAVE IT TO YOUR LOCAL DRIVE. YOU ARE ONLY PERMITTED TO READ IT ONLINE AT OUR WEBSITE. VIOLATION OF THESE TERMS WILL RESULT IN BANNING OF OFFENDING IPS AND LEGAL ACTION FOR THOSE WHO REPUBLISH THIS ARTICLE WHETHER IT BE WITH OR WITHOUT A REFERENCE TO THE ORIGINAL AUTHOR.
Tags: online psychometric course, online psychometric test training, psychometric test, Psychometric Test Administration Training, psychometric test training, psychometric training hong kong, psychometric training malaysia, psychometric training singapore, reliability of psychometrics
Posted in
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Friday, June 18th, 2010
20 October 2010 – 27 October 2010 (weekend excluded) (5-day option also available)
Conrad Centennial Hotel, Singapore
**Please register early – previous courses have been fully booked up to 8 weeks before the start date**
Introduction
Train for BPS Level A and B Certificates of Competence in Occupational Testing in Singapore with the company that won an international quality award in 2010; the company which brought regular BPS Certification training to Singapore; and the company which uses a British Psychological Society Award-Winning Dr. of Psychology to facilitate the course!
This intensive professional course provides training in psychometric assessment in the workplace, leading to the fulfilment of requirements for the British Psychological Society Certificates of Competence in Occupational Testing – BPS Levels A & B. After successful completion of the course, delegates are qualified to order, administer, score, interpret and feedback on a complete range of ability, aptitude and personality questionnaires. They will also be able to apply for the British Psychological Society’s Certificates which means the holder will be recognised internationally as having trained to the highest levels in the practical application of psychometric tests.
PsyAsia International is renowned by Human Resource professionals and organisational psychologists throughout Asia for being the leader in psychometric training in the region. Whilst many overuse the term “leader”, PsyAsia demonstrates their position with tangibles. Recent innovations include moving of training to online mediums, blended learning for the BPS Level A and B and an online learning centre where delegates get immediate access to forums, chat with other delegates, virtual receptions with the facilitator and other course members, downloads of recorded training and more.
Dates:
20-22 October 2010: Level A
25-27 October 2010: Level B
Delegates may also opt to attend online training over 3 evenings instead of attending on 20 October, reducing total time away from the office to 5 days. Furthermore, delegates may choose to undertake Level A in October and place Level B on hold until Q1 of 2011 for no additional fee.
Key Learning Objectives for Level A
Delegates will be able to:
• Register with all UK and many international test publishers to purchase tests and know what to look for and avoid in Singapore. With many poorly developed tests and non-psychologist distributors in Singapore this is crucial!
• Understand the range and types of psychometric tests available.
• Know when to use tests, and importantly – when not to.
• Decide which tests are appropriate for a particular situation, be it selection, development, coaching or team-building.
• Conduct a job analysis and identify the assessment requirements.
• Have an appreciation of other assessment methods such as assessment centres or behavioural interviews.
• Administer, score and interpret aptitude tests.
• Make informed decisions using psychometric test results.
• Provide quality feedback to clients and candidates.
• Integrate tests into a wider recruitment or assessment process.
• Have a sound grasp of statistical concepts used in testing.
• Appreciate the importance of test reliability and validity and be able to assess it.
Key Learning Objectives for Level B
Delegates will be able to:
• Increase their awareness and understanding of individual differences between people.
• Integrate the use of personality assessments into selection and development activities.
• Decide which questionnaires are appropriate for particular situations.
• Administer, score and interpret personality data.
• Provide professional selection feedback to both candidates and recruiting customers.
• Coach individuals to develop using personality information.
• Use personality questionnaire information to support structured interviewing.
• Critically assess the value of different tools for specific purposes.
• Identify and reject inflated claims of validity – so-called ‘Barnum’ or ‘horoscope’ effects.
• Relate personality factors to organisations’ core competencies.
• Design and write selection reports for recruiting clients / managers.
• Design and write development reports to aid self-awareness of clients / managers.
• Maintain appropriate records and data for audit, research and feedback purposes.
• Demonstrate professional Best Practice and compliance with employment legislation.
See the course webpage for a full day-by-day syllabus.
No Exams!
At the current time it is up to individual course providers to decide how to assess their delegates; some may use exams whilst others use workbooks and other assessments. At the current time, there is no exam requirement for our Level A and B training in Singapore; we find that our delegates prefer this. Instead we assess via a workbook and practical exercises.
Facilitator
This course is facilitated by PsyAsia International’s resident director, Dr. Graham Tyler. Dr. Tyler is well known in Asia for his expertise and work in psychometrics. His PhD was by way of a double-scholarship award from the Australian Government and focussed on psychometric assessment, personality and performance at work in Asia. Dr. Tyler is a fully Registered Organisational Psychologist, a Chartered Scientist, a consultant/trainer to numerous Singapore Government departments and Fortune 500 companies and a university lecturer. He is a published author in Singapore-based publications (Straits Times, Human Capital Plus, Human Resources) and peer-reviewed journals such as the International Journal of Selection and Assessment, the BPS Selection and Development Review and The Occupational Psychologist. He is a reviewer for scientific journals and conferences and a supervisor for Intern Psychologists on behalf of Australian and local Universities. Dr. Tyler was the first to bring regular training leading to the British Psychological Society’s Certificates of Competence in Occupational Testing to Singapore in 2002 having introduced them to Dubai prior to that. His work with Psychometric Tests has received recognition from the British Psychological Society with an award for Scientific Contribution to Psychology. Plentiful delegate reviews of Dr. Tyler’s training can be seen at the course webpage.
Additional Benefits
The course facilitator and our psychologist consultants are based locally, this means that we can blend the BPS syllabus with knowledge and experience of local laws, culture and practices and that even when the course ends expert psychologists will be nearby to offer ongoing support. Given that we are not a training reseller, we don’t need to ship in overseas facilitators. As a result, we can be flexible in terms of our course offerings. Delegates can choose which parts of the course to sit and when – no need to attend all 6 days at once! You may attend Level A in October and then Level B in 2011. You can even start out by attending our 2-day Identity Accreditation Course or study our Online Test Administration Course and have those count towards your Level A/B! Finally, because we are local there is no need to send your follow-up work overseas for marking. You can essentially finish Level B as soon as you are ready – and don’t hang around for your results – we guarantee to mark your work within 10 days, although most is marked within 2-3 days of receipt – you can check our online performance review for recent dates!
Furthermore, because we are not a test publisher, our training is unbiased and we introduce many tests (both good and bad) to delegates. In addition to this, for those delegates who wish to study and be accredited in numerous tests, we offer 50% discount off our Saville Consulting Wave® one-day training which follows Level B (60% if you book before 30 July). Of course, we include Identity Questionnaire and Apollo Profile accreditation in the A/B fee as standard for all delegates. That’s not all! In addition to the SG$1200+ of materials we give you on the course (which include an online test system with starter credits), all delegates will receive a 30% discount on any Identity Personality Assessment products purchased within 1 month of their qualification and a 10% discount on all other non-discounted products which we offer. There’s even more, but we’ll save some surprises for the course!
More details
The Psychometric Assessment at Work Course in Singapore
http://www.psyasia.com/psychometric_test_training_course.php
Other Psychometric Training Courses in Singapore from PsyAsia International
http://www.psyasia.com/psychometric_training.php
Please follow the links at the web pages to register online. For any queries not addressed at the website, kindly call us on 6329 9629 or email us via http://www.psyasia.com/email
Visit the website
Tags: bps level a certification singapore, bps level b certification singapore, british psychological society level a and b qualification, psychometric a and b singapore, psychometric test accreditation, psychometric test training, training for bps level a asia, training for bps level b asia
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British Psychological Society Certificates of Competence in Occupational Testing, Human Resources Articles (General), Psychometric Test Training and Accreditation, Psychometric Testing |
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Tuesday, April 27th, 2010
Saville Consulting Wave® – Highest Validity per 15 minutes of test-time!
 The Saville Consulting Wave was developed by the originator of the OPQ and co-founder of SHL, Professor Peter Saville as an alternative to the static assessments available in the market. Wave assesses candidate’s motives and talents within a validation-centric framework. It was validated within 100 separate businesses.
The tool uses both normative and dynamic ipsative questions and has been shown to have greater validity in predicting performance and leadership than any tool it has been compared to in research. Furthermore, the shorter version of Wave, the Focus Questionnaire has more validity per 15 minutes of test-taking time than any comparison questionnaire.
Profile jobs, run 360 performance appraisal, assess personality type for team-building, assess entrepreneurial potential and provide extensive development advice all within one framework
The performance culture framework which underlies the Saville Consulting Wave allows the tool to be used extensively for different HR applications from recruitment/selection through to performance appraisal and development.
Follow the links below for further details:
View some sample reports from Wave here
Become accredited to use the Wave
with a 25% early-bird discount
Take action now! Your competitors may already be trained to use this century’s revolution in personality assessment. We’ve trained people from the big consulting firms to small local careers advisors to recruitment consultants, government ministries and universities. We want to provide you with an incentive to join the increasing number of professionals who value high validity in selection and support from local psychologists in Asia. PsyAsia International, Asia’s leader in psychometric training, runs the Wave training in Singapore and Hong Kong. We’re offering a 25% early-bird discount for our next courses in those locations:
Wave Conversion Course: 1 Day – View course details
For those with BPS Level B or those who are qualified to use
a substantive personality assessment such as OPQ but not including tests such
as MBTI/DISC/HARRISON etc.
SINGAPORE: 17 June (SG$1200 / SG$900)
HONG KONG: 6 July (HK$6000 / HK$4500)
Wave Module Course: 2 Days – View course details
For those without a qualification in a substantive personality
assessment.
SINGAPORE: 17-18 June (SG$2050 / SG$1538)
HONG KONG: 6-7 July (HK$9888 / HK$7416)
For the early-bird offer (25% discount), please register at http://www.psyasia.com/register
and quote WAVESEB for Singapore courses and WAVEHEB
for Hong Kong Courses. Deadline is 15 May for Singapore and 31 May for Hong
Kong.
Note – delegates on our BPS Level B course in
Singapore always get 50% discount off the Wave Conversion
course which follows their Level B training. More details at http://www.psyasia.com/bpscourses
Course Reviews from Previous Attendees
“Informative, relevant to work, knowledgeable facilitator”
Danny
Hay Group
“Good introduction to the tool and practical session was useful”
Geraldyn Fong
Managing Consultant (Psychologist)
Hudson Global Resources, Singapore
“Insightful and informative. The methodology behind the Saville
Consulting Wave Report is light years ahead of other psychometric tests yet
it is a breeze to use! The interface between motives, competencies and culture
is exactly the missing link that recruiters are looking for.”
Diana Yeo
Ministry of Defence, Singapore
“A highly practical and enjoyable approach to the application
of an extremely useful tool for selection and development – well worth the investment,
highly recommended.”
Neville Pearsall
Director HR
RMIT International University, Vietnam
Not ready for training and accreditation
but still want to use the Wave?
Then please consider PsyAsia’s Psychologist-on-Call™
service instead. Our registered psychologists will take care of the complete process for you, including a call and behavioural interview for your candidates and a feedback session with the decision-maker. More details at http://www.psyasia.com/psychologist_candidate_screening.php.
Tags: 360 appraisal, 360 performance appraisal, HRM, human resource management, Leadership, online psychometric testing, Performance Appraisal, Personality Assessment, personality test singapore, Personality Tests, psychometric test, psychometric test training, psychometric training singapore, Saville Consulting Wave, saville consulting wave singapore, Saville Wave Training, saville wave training hong kong, saville wave training singapore
Posted in
360 appraisal, HRM, Job Analysis, Leadership, Performance Appraisal, Personality Tests, Psychometric Test Training and Accreditation, Psychometric Testing, Recruitment & Selection, Saville Consulting Wave, Saville Wave Training |
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Thursday, March 18th, 2010
PsyAsia International is pleased to announce that until the end of March we will be offering free daily webinars to showcase our product range. Their will be no set agenda. The agenda will be set by attendees. Please note however that product knowledge may differ depending on which of our consultants is running the webinar. Come along and chat with our consultants, see the Saville Consulting Wave, Identity Personality Assessment and the Apollo Profile in action. Ask questions about training and consulting options and so forth!
For times and to register, please click here…
Tags: 360 performance appraisal, HRM, human resource management, Personality Assessment, psychometric test, psychometric test training, psychometric training malaysia, psychometric training singapore, Recruitment, saville consulting wave singapore, saville wave, saville wave training singapore
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Friday, January 15th, 2010
Types of Bias in Psychometric Test Translation
With the demand and need for psychological tests increasing in various different cultures and countries, there has been much greater awareness regarding some of the issues that are associated with the development or adaptation of tests to be used in contexts and situations that may be different from which the test was developed for. This article focuses on one of the key aspects of translating tests, the types of bias that can occur.
When utilizing the test in a new cultural group, it is not quite as simple as directly translating the test, administering it and then comparing the results for its validity. There are a number of issues that need to be considered such as whether the area assessed with the test applies to the new culture or whether is may be biased towards that group and whether what is assessed by the test also has similar behavioral indicators? These are just some of the potential areas where bias can be found in the translation of tests and affect the validity of the test being utilized in the new context.
Van der Vijer & Hambleton (1996) differentiates between three distinct types of bias that may affect the validity of tests that have been adapted for different cultural contexts and these are construct bias, method bias and item bias.
Construct bias occurs when the construct (e.g. personality) that is measured by the test displays significant differences between the original culture for which it was developed and the new culture where it is going to be utilized. These differences can occur in the way that the construct was formulated and developed as well as in the relevant behaviors that are associated with the construct. It is critical to examine whether the underlying theory of the test is subject to construct bias and this can be examined through the studies examining the construct and its associated behaviors in the context that it will be utilized in. If there are significant differences found in these studies, it may indicative that there is construct bias. Major revisions may be required to overcome this bias. If not, the validity of the test will be affected.
Method bias refers to factors or issues related to the administration of the test that may affect the validity of the test. Examples of areas that method bias can occur include social desirability, acquiescence response styles, the conditions in which the test was conducted and the motivation of the respondents. Across cultures, there potentially can be differences that can occur in these areas and these can affect the way that the respondents answer the items in the test. This potentially may lead to differences between found that can be erroneously attributed to cultural differences when in fact, these differences are the result of differences in the administration procedures. As a result, it is threat to the validity of tests that have been adapted for use in new cultures. Test developers also not only need to focus on the adaptation of the test itself but also need to be aware of issues regarding the implementation of the test in a new context.
Item bias is another source of bias that can occur in the translation of tests and these refer to biases that occur with the items in the test. This is usually the result of either poor translation choices for items or due to culturally inappropriate translations. For example, the phrase “kick the bucket” is essentially a phrase that referring to passing away in the Western context and is commonly known by most people in that culture; unfortunately, this phrase would have no meaning for people from cultures without any prior experience with that phrase. In this manner, a literal translation of that phrase would be a poor translation as it does not convey the correct meaning of the item. The items in the test need to be culturally equivalent, where the meaning of the items needs to be correctly translated so as to maintain the validity of the test in the new cultural context.
These are some of the biases that may occur during the translation of tests. Test developers will need to be aware of the sources of bias and take the appropriate measures to avoid these biases.
References:
Van der Vijer, F. and Hambleton, R. K. (1996). Translating tests: some practical guidelines. European Psychologist, 1, 89-99.
Psychometric Training in Singapore, Hong Kong, Malaysia, and China
If you are serious about using psychometric tests properly then we recommend joining PsyAsia International’s Psychometric Assessment at Work Course which leads to a certificate of competence in Occupational Testing Level A and Level B from the British Psychological Society. The Course is run publically in Singapore and Hong Kong or in-house anywhere.
More details about BPS Level A and B in Singapore and Hong Kong
Online Psychometric Training – Worldwide
Alternatively, you might be interested in introductory Online Psychometric Test Training presented live by a registered psychologist. PsyAsia is offering a special fee of just US$12 for anybody who registers for the February online psychometric training course!
More details about online psychometric test training
Tags: bias in psychometric tests, HRM, online psychometric test training, online psychometric testing, Personality Test, psychometric test training, psychometric training hong kong, psychometric training singapore, validity of psychometrics
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Monday, December 7th, 2009
 Identity Psychometric Personality Questionnaire Webinar
Attendees will be introduced to this personality assessment which produces the most comprehensive assessment of personality on the market. Key decision-makers will also have an opportunity to trial Identity.
-Overview of the Identity Self Perception Questionnaire
-Scales of Identity
-Derived Psychological Models
-Identity Reports
-Identity Online
-Benefits of Identity
-Applications of Identity
-Comparison with other leading questionnaires
-Identity Accreditation
Click here to register
Tags: free hr webinars, free webinar, hrm webinars, identity self-perception questionnaire, online personality test, personality test singapore, psychometric test, psychometric test training, psychometric training, psychometric training hong kong, psychometric training malaysia, psychometric training singapore, validity of psychometrics
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Sunday, November 22nd, 2009
To complement our BPS Level A and BPS Level B Certificates of Competence in Occupational Testing Training in Singapore, PsyAsia International has announced new dates for the same psychometric training course in Hong Kong. PsyAsia has been running this course in Singapore and Hong Kong since 2002 and has collected many impressive delegate reviews. The course is run by a British Psychological Society award-winning resident and registered business psychologist with a PhD earned through work with validation of Psychometric Tests in Asia. For more details of the course and facilitator and to register online, please click here.
The Hong Kong Psychometric Assessment at Work course will run over the following dates: Level A: 9-11 March 2010 Level B: 16-18 March 2010 Psychometric Test Administration only: 9 March 2010
The Singapore Psychometric Assessment at Work course will run over the following dates: Level A: 27-29 January 2010 or 24-26 February 2010 Level B: 1-3 March 2010 Psychometric Test Administration only: 27 January 2010 or 24 February 2010
Delegates may opt to join Level A in Singapore and Level B in Hong Kong if they wish at no additional cost but should contact us before booking in order to ensure availability.
The day immediately following Level B is conversion training for the Saville Consulting Wave®. Level B delegates may register for this training at 50% off the regular fee by selecting that option during the booking process.
Tags: psychometric test training, psychometric training, psychometric training hong kong, psychometric training malaysia, psychometric training singapore, Saville Wave Training, saville wave training hong kong, saville wave training singapore
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Friday, November 20th, 2009
The Market for Psychometrics in Singapore
There are so many Psychometric Tests on the market in Singapore now, the task of choosing the right one is not easy. Choice is always a good thing, however as humans we often look for easy or stereotypical ways of making those choices and they are not always the best ones to make. For example, a client of ours was preparing for an upcoming team-building session. He approached us asking if we had a certain test that he could use in that session. Our answer was that we don’t supply that test for various very good reasons. The client’s response was “but so many people use it”. This is a typical response. Another potential client had been looking around in Singapore for Psychometric Personality Tests to use in his training sessions as an added benefit. He categorically advised us that he was not interested in validity and was looking for something simple and cheap! The reality here is that at best he is wasting his time and the time of those who will complete his tests. At worst and most likely, his trainees will be led to believe things about themselves which frankly may not be true (reliable or valid!).
Science, Psychology, Psychometrics and the Real World of Business
As busy professionals we often assume that if lots of other people are using a test it must be a good one. This is a huge mistake. Our evolution has programmed us to be seduced by glossy advertising materials and confident, friendly salespeople. On the other hand, we have a tendency to be turned off by less glossy scientific figures, statistics and perhaps psychologists such as myself who speak about the science and real value behind a test, its validity! Ultimately then, both our clients and ourselves as psychologists have problems to overcome!!
Psychologists have to be able to explain in more “glossy” terms about the technical properties of a test and our clients, usually the HR and aligned professions, are invited to turn their ears our way for a little while, just long enough to get the notion that there is more to a psychometric test than meets the eye!
Technical Properties of Psychometric Tests
When we talk of the technical properties of a psychometric test, we are referring to things such as its reliability and validity as well as how it was constructed. If a test is constructed well, it will take time. Not months, often years. The test will also evolve over time such that more and validity data will be added to its manuals. This process is costly, hence good tests cost money.
If you come across cheap tests, that should start to ring alarm bells. It’s possible to write a few questions on a napkin in a restaurant and call it psychometric and even try to sell it. If it looks good and the questions look relevant perhaps it will sell and gain a huge following. But how reliable is that test?
In other words, can it provide consistent measurement of your candidate? If your bathroom scales provide different results each time you weight yourself you take them back and say these are not reliable. Likewise with a test, you need to ensure that it is consistently assessing the constructs that it purports to assess. We often come across new clients who are shocked when we tell them that good personality tests often contain around 200 questions. However, buyer beware! We know that the longer the test, the more reliable the results (as long as it is not so long that the candidate falls asleep!).
An unreliable test can not be a valid test, hence reliability is a precursor to validity. However, validity is arguably the most important aspect of a test. You choose to use tests because you want them to illustrate where a candidate stands in terms of their ability or personality or in order to predict how your candidate will perform or behave in a job. The test’s ability to meet this need is referred to as validity.
Some tests on the market are simply more valid that others. In fact, one test in the past year has proven to be more valid than all other tests it was compared with on the market! How come users stay with their current test then? Perhaps because of preference, habit, price, mass-following and so on. However, do ask yourself and your test supplier, how valid is your test – this is the single most important technical property in a psychometric test!
Sometimes tests which are more valid will be more expensive but this makes sense. If a test took a long time to develop, was developed well and by a reputable publisher and is based on well founded theories that have been researched internationally, then surely it is worth paying the extra as such a test will provide an excellent return on investment with its strong validity.
Training to use Psychometric Tests in Singapore
Properly developed psychometric tests require proper training to be used competently. If your test supplier requires that you undergo very limited or no training, this is a reflection of the test as well as their lack of understanding of psychometrics. You need to understand the concepts referred to above, as well as error in testing and how to make decisions based on test results, let alone how to feed back results properly to candidates and decision-makers. The type of questions (i.e., forced choice versus rating scales) will also dictate how you can use the results – you need to be trained to understand this! In some parts of the world (South Africa for example), only psychologists can use psychometric tests. Whilst this is a strict rule, it has its logical basis in how easy it is for untrained professionals to use tests wrongly.
Purchasing Psychometric Tests in Singapore
You may also wish to consider where you purchase your tests from, particularly in Singapore. In recent years we have seen an influx of profiteers in the industry who seek to make money but lack any depth of understanding in psychometrics or psychology at work. This will change in time as psychology in Singapore develops. For now however, be wary of this and we suggest that you only purchase psychometric tests from fully registered organisational psychologists who have a firm grounding in personality, psychometrics and psychology at work and who are answerable to professional competence and ethics boards. Many of those selling psychometric tests in Singapore are simply not answerable to anybody in terms of their conduct or competence. You can therefore not be certain that any advice they provide is relevant, up-to-date or will work in your organisation.
There are many more things to be aware of when choosing psychometric tests in Singapore. We cannot entertain them all here due to space constraints. You may wish to look out for training courses in Psychometric Assessment such as our our Psychometric Assessment at Work training which leads to the internationally recognised British Psychological Society Level A and B Certificates of Competence in Occupational Testing. Such courses will prepare you further for choosing the right test and therein avoid costly selection and development mistakes. Look for courses run by experts in psychometrics who are based in Singapore and hence have a strong understanding of test use aligned with local culture, laws and practice.
Note: some Singapore firms will ship in overseas trainers to run psychometric training. We suggest you avoid this training reseller model given that the facilitator is based overseas and is thus likely to lack knowledge of the Singapore business/legal and cultural environment for Psychometric Testing.
This article is Copyright PsyAsia International Pte Ltd.
It was originally written for Human Resources Magazine in Singapore
A shorter version of the article appears in the magazine’s November 2009 issue
Tags: Personality Assessment, Personality Test, personality test singapore, Personality Tests, psychometric test, psychometric test training, psychometric training singapore, reliability of psychometrics, validity of psychometrics
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Friday, October 16th, 2009
PsyAsia International, Asia’s leading independent provider of psychometric assessment products and training today announced a free psychometric test training workshop in three prime Asian locations in December. The workshops will cover the basics in psychometric assessment, such as reliability, validity and error, along with pointers and discussion on how to choose the right psychometric test. Courses will be facilitated by PsyAsia’s organisational psychologists who have at least an MSc in Organisational Psychology along with the British Psychological Society Level A and B Certificates of Competence in Occupational Testing. PsyAsia’s psychometric training courses in Asia have been the subject of many years of positive reviews (many published at the website). This course will bring best practice and an introduction to competence to those who would otherwise not realise the issues involved in testing due to the costs of regular training courses.
PsyAsia will charge registrants a small fee to reflect the company’s costs in running the training session. The fee is just US$70 (SG$99/HK$550). This covers a full buffet lunch in a top hotel along with day-long refreshments, handouts and a certificate of attendance. However, PsyAsia will even refund this fee back to any participant who registers for one of the company’s psychometric accreditation courses within 6 months!
The dates are:
Hong Kong: 3 December 2009
Kuala Lumpur: 8 December 2009
Singapore: 9 December 2009
More information
Online Registration
Tags: psychometric test training, psychometric training, psychometric training hong kong, psychometric training malaysia, psychometric training singapore
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