The following are typical reasons to consider using Assessment or Development Centres:
• Comprehensive evaluation
• Valid; better predictor
• Less adverse impact
• Training effect for raters
• Training effect for candidates
• Multiple uses
• More information for decision-making
• Participants like it (despite nerves)!
However, keep in mind the following disadvantages of assessment and development centres:
• Expensive
• Time-consuming
• Multiple rooms required
• Many assessors/observers required
• Training requirement for assessors/observers
• Exercise design and validation takes time and competence and is costly
• Update required when job changes
• Feedback must be handled well otherwise may result in motivation issues in development centres
• Process must be seen as fair in order to avoid image problems for the organisation